Check In!

Due to the recent spike in commercial flights amidst the opening of the travel bubble, airlines around the world are facing manpower shortages to keep up with this demand. To address this, Check In! is a simple and elegant game for players to understand what it is like to manage passenger check-in counters in commercial flights.

Through assigning passengers from the normal and priority queues to their respective check-in counters, players will have to minimize the waiting times of passengers at the queues to maximize profits. To simulate the manpower shortage, the player have to decide whether to add an additional normal counter which would incur costs, where there is a 10% chance that the counter may not be added due to manpower shortage.Through this game, players will learn about the M/M/s queueing model and make the best decisions to maximise profits earned while balancing costs.