Supply Chain & Service Operations
A strategic alliance ensuring the seamless delivery of goods and services. Incorporating queueing strategies, these disciplines contribute significantly to organizational competitiveness, agility, and customer satisfaction.
![Cai Yutong](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2024/12/faculty-cai-yutong.png)
CAI Yutong
Lecturer
yutong_cai
sutd.edu.sg
![Duan Lingjie](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2025/01/faculty-duan-lingjie.png)
DUAN Lingjie
Associate Professor
Associate Head of Pillar (Research)
lingjie_duan
sutd.edu.sg
![Rakesh Nagi](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2025/01/faculty-rakesh-nagi.png)
NAGI Rakesh
Head of Pillar (Engineering Systems and Design)
Director (Aviation Studies Institute, ASI)
rakesh_nagi
sutd.edu.sg
![Karthik Natarajan](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2024/12/faculty-karthik-natarajan.png)
NATARAJAN Karthik
Professor
natarajan_karthik
sutd.edu.sg
![Sun Zeyu](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2024/12/faculty-sun-zeyu.png)
SUN Zeyu
Lecturer
zeyu_sun
sutd.edu.sg
![Xu Ying](https://www.sutd.edu.sg/esd/wp-content/uploads/sites/7/2024/12/faculty-xu-ying.png)
XU Ying
Senior Lecturer
xu_ying
sutd.edu.sg