By the end of this module, participants will be able to

1. Select and use different methods to discover needs
2. Organise needs for further analysis and development
3. Conduct unbiased, user-related field work as a first step in Design Innovation
4. Select and use different methods to analyse and represent user needs Interpret needs and reframe/redefine design opportunities
5. Extract the needs and requirements into conceptual diagrams and models
6. Select and use different ideation techniques to explore the solution space for a specific design opportunity
7. Ideate individually or in a group
8. Co-create with stakeholders
9. Select and use appropriate techniques to prove concepts
10. Use prototypes at an appropriate level of fidelity for each stage of development to either learn or implement ideas and concepts

Programme Structure: Participants will go through 7 days of training. Class will reconvene on the 8th day for a presentation as part of the course assessment.

• Overview of the design process
• Overview of tools for Discover, Define, Develop, and Deliver phase

• Tools for gathering user needs, organising/ranking user needs
• Tools for interpreting/reframing design opportunities
• Activity diagram and functional diagram
• Tools for individual and group individual ideation

• Decisions on prototyping
• Basic prototyping techniques

• Further considerations on market segmentation and product architecture
• Further considerations on product architecture based on activity and functional diagrams
• Using idea assessment to generate more ideas and converging to a solution
• Electronic prototyping

• Project Presentation

Assessment

Upon completion and satisfying the requirements of passing this course, learners will be awarded 12 subject credits.