Foundation in Digital Marketing

How to create the complete digital marketing plan for your business

Part of the ModularMaster in Strategic Digital Marketing programme

Many learn marketing while on the job, while few have any proper education in marketing. Without proper marketing schooling, aspiring marketers may miss golden opportunities when crafting plans to target key segments or perhaps miss out on selecting effective channels or platforms to deliver key marketing messages. Some marketers may feel they lack the knowledge to deal with their advertising/marketing agencies or with seniors in their organisation. Armed with sound practitioner-based marketing knowledge, marketers can redress this marketing-power imbalance while driving effective marketing campaigns.

Who Should Attend

Marketing/Advertising/Communications professionals, junior ad agency planners, business owners who are looking to increase and optimize market reach through digital media. Across industries, but recommended for B2C.

Prerequisites
None but some understanding of current social media, digital platforms would be useful.

Learner's Experience

"The course provides a good balance of marketing principles and actual case studies, useful for beginners and also a great refresher for experienced marketers. The instructor shared generously from his years of industry experience which makes the course interesting and helps illustrates the practicality of what is taught."

Raymond Tan
Attended Foundation in Digital Marketing

"[Nick] made sure we fully understood the concepts by frequently punctuating the course with hands-on activities. He also provided current examples that were relevant and relatable to the different professionals in the class. I thoroughly enjoyed the course and wished we had more time to learn from him."

Tan Mei Chin
ONE Championship

"I had the pleasure of attending Nick's marketing workshop recently and seeing how an exceptional trainer he was, especially when it comes to his domain knowledge. Furthermore, I was impressed with Nick's ability to simplify complex ideas into simple concepts that one can easily understand.
Above all, I also love his positive attitude and he is definitely a go-to person when you need good advice!"

Hendry Palimarmo
Director of Talent Acquisition

Programme Outline

Learning Objectives and Structure

Understand and map Consumer Decision Journey
Understand and create Personas
Understand and craft Messaging
Understand the fundamentals of a digital marketing strategy/plan including budgeting
Understand and apply foundational concepts in Search and Display, Social Media, Email Marketing, Analytics and Optimisation
Assess business needs and goals and formulate a digital marketing strategy Utilise a structured framework to selecting and assessing digital media and design a strategic digital marketing plan for the organisation

Programme Structure: Participants will go through 4 days of training. Class will reconvene on the 5^th day for a presentation as part of the course assessment.

Day 1

Environment Scanning
Blue Ocean
Segmentation
Marketing Strategy
Understanding Objectives and KPIs
Basic Branding Approaches

Day 2

Customer Journey
The Big Idea
Content Planning for Social Media (including Behaviour Nudges)
What Makes a Good Video for Digital

Day 3

How to select Channels and platforms
How to create a Google Ads (Search/SEM) Campaign
How to create a Google Ads (Display/Web Banners) Campaign
UTM parameters, A/B Testing + Optimisation

Day 4

Influencer Marketing Best Practice
Lead Generation
Web Analytics (Google Analytics)
Importance of Social Listening

Separate Group Consultation and additional Zoom sessions will be arranged by the instructor with learners after Day 4:
Additional Zoom Session: Impact of Generative AI and the Metaverse on marketing (1-hour sharing, 30 mins Q&A)

Additional Zoom Session: Introduction to SEO and Social Ads (e.g., LinkedIn and/or Facebook) [1-hour sharing + 30 mins Q&A)
Group Consultation: x1 1-hour session per group between Day 4 and Day 5.

Day 5

Project Presentation

Assessment

Participants to complete a simple assessment and final project to evaluate course understanding and augment learning outcomes.

Subject Credits

Upon completion and satisfying the requirements of passing this course, learners will be awarded 12 subject credits.

Course Fees and Funding

Full course fee inclusive of prevailing GST	You pay S$3,815.00
SkillsFuture Course Fee subsidy (70%) For Singapore Citizens < 40 years old For Permanent Residents	You pay S$1,144.50
Mid-Career Enhanced Subsidy (90%) For Singapore Citizens ≥ 40 years old	You pay S$444.50
Enhanced Training Support for SMEs (90%) For SME - Sponsored employees	You pay S$444.50

The above module fee payable is inclusive of 9% GST.
This course is not eligible for the $4,000 credit under SkillsFuture Credit (Mid-Career) top-up scheme.

Instructor

Nick Goh
Adjunct Senior Fellow
SUTD Academy

Nick is the CEO of Moon Labs Digital, a digital creative agency headquartered in Singapore interested in sustainability. The agency collaborates with AAMS (the Association of Advertising and Marketing Singapore) to develop training and education programmes for the admarcom industry, such as the AAMS Certified Marketer programme.
Nick has over 28+ years of marketing communications and digital marketing experience. He started his marketing journey working for some of the biggest agencies worldwide, managing the accounts of local, regional, and global brands from a plethora of industries, namely AMD, Bell Helicopters, Canon, Cisco Systems, Coca-Cola, Cycle & Carriage Mercedes Benz, Ferrari, IBM, Maserati, Mastercard, Microsoft, Redhat, Singtel Consumer Sales, Singtel Mobile, and more.
Over the years, Nick has judged at prestigious media award shows, namely the Singapore Media Awards (2016-2018) as judge and jury, the Singapore Brand Prestige Awards 2019, the ASME Made with Passion Brand Awards 2021, and the AAMS NexGen Creative Awards 2022. He also travels the region conducting training and talks for corporations on marketing, especially branding, digital marketing, consumer behaviour, and, most recently, the metaverse.
Nick holds an MSc in Marketing (Distinction) from King's College London and is personally interested in all areas of new technology and sustainability.

Read more.

Policies and Financing Options

SSG Funding Terms and Conditions

Use of Personal Details

In consideration of the subsidy provided by SkillsFuture Singapore Agency (“SSG”) through the SUTD Academy for the Course,

I consent to:

The collection, use and disclosure to relevant third parties of my personal data by the SUTD Academy including but not limited to personal particulars, attendance records, assessment/performance records, for the following purposes:

Reporting of national statistics and conducting of holistic continuing education training research and analysis;
Facilitate the conduct of the relevant surveys and audits in relation to the Course;
General administration of the Course including but not limited to processing of the subsidy provided by SSG;
Publicity and marketing of the Course or other Courses to be provided by SSG or SUTD Academy; and
SSG or its Appointed Auditors or Nominated Representatives to directly contact Course Participant to obtain information deemed necessary for the purposes of conducting effectiveness survey or audits in relation to the Course.

I agree to:

Attend and complete all lectures, class exercises, workshops and assessments;
Complete the Course feedback at the end of the Course;
Complete the post Course survey sent about 3 to 6 months after class attendance; and
Sign up for a personal email account.

SUTD Privacy Statement

For more information on SUTD's privacy statement, please visit https://sutd.edu.sg/Privacy-Statement.

SUTD Terms and Conditions

Methods of Payment

Learn more about the available payment modes.

Cancellation & Refund Policy

If a written notification is sent to sutd_academy@sutd.edu.sg within 24 hours after course registration deadline there will be no cancellation charges. A full refund will be made.
No refund is provided if written notification is more than 24 hours after course registration deadline. SUTD Academy reserves the rights to collect the full fee amount from the participant.

Replacement Policy

Companies may replace participants who have signed up for the course by giving a 3-working day notice before the course commencement date to sutd_academy@sutd.edu.sg. Terms and conditions apply.

Registration Policy

Course may be cancelled due to insufficient participants. SUTD Academy will not be responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from any course cancellation.
Course enrolment is based on a first-come, first-served basis.
SUTD Academy reserves the right to change or cancel any course or instructor due to unforeseen circumstances.

Types of Funding

Funding under Mid-Career Enhanced Subsidy ("MCES")

MCES is an enhanced Subsidy to encourage mid-career individuals to upskill and reskill, thereby helping them to remain competitive and resilient in the job market. With this, all Singaporeans aged 40 and above will receive higher subsidies of up to 90% course fee subsidy for SSG-funded certifiable courses.
Individuals/employers are not required to submit an application for the MCES. Those pursuing SSG-funded programmes will be charged the appropriate subsidised fees by SUTD Academy if they are eligible MCES. Individuals/employers will only need to pay the nett fee (full course fee after SSG's grant).

For more info, please visit SkillsFuture website at https://www.skillsfuture.gov.sg/enhancedsubsidy

Funding under Enhanced Training Support for SMEs ("ETSS")

ETSS is an enhanced funding to enable SMEs to send their employees for training.
SMEs will enjoy subsidies of up to 90% of the course fees when they sponsor their employees for SSG-funded certifiable courses.
In addition to higher course fee funding, SMEs can also claim absentee payroll funding of 80% of basic hourly salary at a higher cap of $7.50 per hour. SMEs may apply for the absentee payroll via the SkillsConnect system.
To qualify, SMEs must meet all of the following criteria:
- Organisation must be registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
- Trainees must be hired in accordance with the Employment Act and fully sponsored by their employers for the course
- Trainees must be Singapore Citizens or Singapore Permanent Residents

For more info, please visit SSG website at https://www.ssg.gov.sg/programmes-and-initiatives/funding/enhanced-training-support-for-smes1.html

Funding under Union Training Assistance Programme ("UTAP")

UTAP is a training benefit for NTUC members to defray their cost of training. This benefit is to encourage more union members to go for skills upgrading.

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme).

For more info, please visit https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.

Funding under Post-Secondary Education Account ("PSEA")

The Post-Secondary Education Account (PSEA) is part of the Post-Secondary Education Scheme to help pay for the post-secondary education of Singaporeans.

This is part of the Government’s efforts to encourage every Singaporean to complete their post-secondary education. It also underscores the Government’s commitment to support families in investing in the future education of their children and to prepare them for the economy of the future. PSEA is not a bank account.

It is administered by the Ministry of Education (MOE) and is opened automatically for all eligible Singaporeans.

Account holders can use their PSEA funds to pay for their own or their siblings’ approved fees and charges for approved programs conducted by approved institutions.

However, you will have to check your eligibility and balance by contacting MOE first.

Contact MOE at (65) 6260 0777

E-mail to MOE at contact@moe.edu.sg

Click here for MOE website.